Recently, the Washington Post ombudsman Deborah Howell wrote a piece entitled Ten Ways To Keep A Newspaper Strong. As ombudsman Ms. Howell’s job is to represent the public needs to the paper. I’ll break down her 10 points here and highlight how pursuing these suggestions put the publisher of the paper in a revenue dilemma. This is the dilemma of all newspapers moving to the Internet and the subject of my MA Thesis, exploring online economic sustainability.
(1) Exclusivity is a virtue. -she touts the content of the paper as being unique but do KidsPost, the Style Invitational, Federal Diary, In The Loop and Dr. Gridlock generate enough revenue to achieve economic sustainability? What about the columnists she mentions? The New York Times found out the hard way that putting their “unique voices” behind a pay wall was an untenable revenue model, Times Select folded after only 2 years due to a lack of paying subscribers (roughly 220,000). In the age of the Internet where there are virtually unlimited voices, the New York Times overvalued the draw of their columnists voices.
What is exclusive in the current online landscape? Twitter I suppose, ironically they have yet to develop a revenue stream. They recently turned down a $500million acquisition offer from Facebook. This tells me they are either attempting to create their own revenue stream (not intrusive advertising, probably selling their user data for analysis), or considering A higher offer as their exit strategy. Either way, the point is that “exclusivity” online almost does not exist. A newspaper’s online value proposition should be “fulfilling an unmet need” usually this means just covering news and reporting it. Where did people go when terrorists attacked Mumbai? They didn’t go to find columnist commentary and opinion, the sought to find news coverage.
——————————————— Continue reading
